To ensure customer satisfaction, all refund requests must be sent in via e-mail for our records.
You have agreed to a 60 day membership which is fully refundable at the end of your 60 days. Your refund will take 5-7 business days to be Credited into your account after the 60th day. This is when you will see it posted and it will reflect on your statement. If you chose to terminate your membership before the 60 days, you will also be charged a $49.99 early termination fee along with a $39.99 bid fee. Please note that refund department operating hours are: Monday - Friday, 3:00PM - 5:30PM EST.
PLEASE NOTE: After submitting a successful refund request, your account will be temporarily "suspended" pending your refund. This is to ensure that customers who are on the refund list cannot place anymore offers. If you have any questions, please contact us by phone or e-mail. Once again please review and 'PRINT' the terms and conditions for your review.